Reality Check on Delhi MTS

Though the entire town has been painted RED by our company putting up big hoardings and advertising on bus shelters along with FM and print media, a reality ground check was conducted by us in South Delhi on Sat and Sunday.  At 6 different locations, we approached the areas biggest mobile retailers and asked for a MTS connection. NONE of them had anything to offer. They said that they dont deal in MTS. A call to the Customer Cell reached us to a poor skilled respresentative who was finding it difficult to hold the conversation in English despite us having chosen that option and was unable to find retailers in a 4 km radius who could satisfy the immidiate need. We offered to buy 10 connections at once and gave our number so that he may ask his area Sales to direct some retailer to us. After 48 hrs we are still awaiting any response.

Is this a case of trying to do too much too soon ? If this will be the quality of the launch, we can easily wish away any significant market share in a fiercly contested battle.